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Refund Policy IES
Refund Policy

Special Circumstances due to COVID19

The refund policy has been expanded to include continued travel restrictions and/or continued school closures for September 2020. Below are some options from which you may choose.

Option 1: Postpone/Defer Admission to YRDSB

  • You may postpone enrolment to February 2021 or September 2021. You will not be required to apply again, and placement in the school confirmed in the Letter of Acceptance is guaranteed.
  • A written request must be submitted to the International Education Services ( before:
    • August 14, 2020 - new international students
    • August 31, 2020 - existing international students

*Options 2: Refund of Fees

  • New students, enrolment beginning September 2020 (full refund)
  • Existing Students, enrolment period beginning September 2020 (full refund)
  • Existing Students, enrolment period beginning February 2020 to January 2021 (partial refund, one semester)
  • A written request for refund must be submitted to International Education Services ( before August 14, 2020

*less non-refundable fee

Refunds will be considered if a student is out of the country and unable to return to Canada due to travel restrictions or the current pandemic situation. If a student is participating in YRDSB remote online learning, this does not qualify for a refund. Transferring to another school board or private school does not qualify for a refund as this is considered a voluntary withdrawal from the YRDSB program.

Study Permit Refusal

A refund is issued only if a student is refused a Study Permit by Immigration, Refugees & Citizenship Canada (IRCC). In this case, the student must submit the following documentation within 30 days from the issue date of the original refusal letter from IRCC:

  • a written refund request signed by the parent(s) and student indicating to whom the refund cheque should be made payable
  • a copy of the original letter of refusal received from IRCC
  • an administration fee of $500 will be deducted from each refund request

No refund will be issued if the student fails to submit any of the above within 30 days from the issue date of the original refusal letter from IRCC.

Status Change

If the immigration status of a student changes prior to or during the school year, contact the Reception Centre  (1-888-811-0229) to have immigration documents verified. To request a refund of fees, please contact International Education Services. Please note that requests for refund will not be considered if received after October 15 for semester/term 1 or March 15 for semester/term 2. An administration fee of $500 will be deducted from each refund request.


No refunds will be issued in the following circumstances:

  • the student withdraws for any reason after an YRDSB official Letter of Acceptance is issued
  • the student is found in violation of YRDSB policies or the Student Code of Behaviour and is asked to withdraw from school
  • false medical information is given and/or pertinent medical conditions are not disclosed
  • no partial refund will be issued in the case of late arrival

Applicable Fees

If a refund request is approved, please note the applicable fees that are refundable and non-refundable.

​Refundable Fee ​Non-Refundable Fee



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