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Human Rights Complaints

​​Our Commitment to Human Rights

We are committed to ensuring that everyone is entitled to work and learn in an environment that is free from discrimination and harassment. The Human Rights Commissioner’s Office (HRCO) is the Board's arms-length department for upholding and ensuring compliance with Ontario's Human Rights Code.​

The HRCO deals primarily with all Code-based issues and complaints under Board Policy #240.0, Human Rights: Code-Related Harassment and Discrimination​.

The HRCO does not normally deal with non-Code related issues, except to provide informal support as needed. General harassment or discrimination concerns that do not relate to a human rights protected ground are typically addressed through Policy #250.0, Violence Prevention and Intervention and Non-Code Workplace Related Harassment - Employees. Allegations of behaviour by a staff member or member of school community that violates professional standards, statutory law, or Board polices and/or expectations are dealt with through the Policy #242.0, Standards of Conduct​.​​​​

Upon receiving a complaint, t​he HRCO will:

  • Listen to the concerns of any member of the Board community seeking advice or information regarding human rights matters
  • Advise a Board community member who is a complainant or respondent in a human rights matter
  • Inform the member of other relevant Board policies and procedures
  • Provide information on the informal resolution processes and formal resolution complaint processes
  • If necessary, make a referral to support services
  • Facilitate or initiate informal resolution processes as agreed to by the complainant and/or respondent
  • Refer formal complaints to the appropriate dispute resolution mechanism

Human Rights Commissioners Office - ​​Pathways​

In addressing a human rights complaint, the HRCO maintains an impartial approach. Our team strives to explore the differing perspectives and understand all sides of a complaint. Any complainant, who seeks resolution of a complaint through informal or formal complaint procedures, must be prepared to be identified to the respondent.​​​​​​​​​​​​

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60 Wellington Street West, Aurora, ON. L4G 3H2