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Barrier Buster HRCO
Barrier Buster

​​Barrier Buster is an electronic reporting tool that allows anyone in the Board community to communicate any barriers within the learning and/or working environments of YRDSB. Barrier Buster is the Board's formal process for receiving and responding to feedback about barriers to accessibility.​

Barrier Buster Reporting Form​​

Barrier Description
If you are willing to discuss this barrier with members of the Accessibility Planning Team, please indicate your name, phone number and e-mail address below.

​Please ​note: If no contact information is provided, we are not able to follow up on the submission.​​​ If you require the Barrier Buster reporting form in an alternative format, please email​.​​​​​​​​​​​​​​​​​

​​The Barrier Buster process is different from an individual accommodation request, which should be addressed through Individual Education Plans (for students) or Individual Workplace Accommodation Plans (for employees).

Barrier Buster Process​​

1) Submitting an Identified Barrier

  • Complete and submit an online Barrier Buster reporting form with contact information to start the Barrier Buster process (we will not be able to follow-up on any report form submitted anonymously).
  • Once submitted, the reporting form is forwarded directly to the Barrier Buster inbox ( where it is received by the Human Rights Commissioner’s Office.
  • A reply email confirming receipt of the submission will be sent within two (2) regular business days.

2) Assessing Identified Barriers

  • Each Barrier Buster submission is reviewed and logged into a Barrier Buster submission tracking sheet.
  • The Barrier Buster subcommittee communicate as needed to review submissions, discuss potential solutions, and determine actions to remove the barrier(s) where appropriate.
  • If additional information about the identified barrier is required, a follow-up email will be sent to the person who made the Barrier Buster submission.
  • If the barrier is deemed to require immediate action and/or is beyond the scope of the Barrier Buster subcommittee, the submission will be referred to the appropriate Board department or unit for action.

3) Communicating Actions for Barrier Removal (Feedback Loop)

  • Upon determining actions for an identified barrier, an email will be sent to update the person who submitted the Barrier Buster reporting form, as well as any additional parties as required.
  • Updates to all identified barriers are reflected in the Barrier Buster submission tracking sheet, which is used to provide quarterly updates to the AODA Advisory Committee.
  • All completed and ongoing work towards the removal and elimination of barriers within YRDSB are shared in the Annual Accessibility Report.​

​Barrier Buster Process Flowchart

​​Flowchart summarizing the Barrier Buster process for York Region District School Board (YRDSB)​​​​
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