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Frequently Asked Questions 250
Frequently Asked Questions


School Closure

How do you make the decision to close schools vs. when to cancel transportation?


Bus cancellations are related to road conditions being unfavourable for buses and bus transportation. Schools remain open on these days.


School closures will be rare and are related to school and board sites and facilities being unsafe or inaccessible for students and staff. This would include unprecedented weather events or emergency situations.


If schools are closed, where can I send my child? Will I be reimbursed for the costs of childcare?


Families will need to make alternate arrangements for child care in the instance of a school closure. This is why we are notifying families in advance, in order to provide you with the requisite time to make plans. We will let families know as early as possible, and no later than 6:00 a.m. if schools are closed.


Will daycares located in schools also be closed?


Daycares located in school buildings will also be closed on days that schools are closed. If the school is unsafe for students and staff, it will also be unsafe for children and staff members at the daycare. We are working with our daycare providers to ensure they have all the information they need in the rare occurrence of a school closure.


Will before and after care operate on these days?


If schools are closed due to unprecedented winter weather events or emergency situations, before and after care will not operate. These situations will be rare, however, we do ask that families have alternate arrangements in place for the care of their children.


How early will you notify parents about school closures? We need time to plan for child care.


We will make every effort to notify families about potential school closures as early as soon as possible, and no later than 6:00 a.m. on the day of a school closure. Families can find confirmation of school closures through:

·         Student Transportation Services website:

·         Student Transportation Hotline: 1-877-330-3001

·         Board website and school websites

·         @YRDSB Twitter account

·         Radio and TV media outlets


Why can’t you just close schools whenever buses are cancelled?


We try to keep our schools open as much as possible and will only make the decision to close schools for reasons of safety in rare circumstances during unprecedented winter weather events or emergency situations. School closures would be very rare occurrences.​ 



How do I create an Edsby Account and find answers to my questions?

To set up your Edsby Account and find answers to frequently asked questions, click on the following link:

Instructions to create an Edsby Account.pdfInstructions to create an Edsby Account.pdf

How do I report planned absences on Eds


Once you have been invited into Edsby and have activated your account, parents can report planned absences for their child(ren) online.  To learn how, watch this online video tutorial: 

How do I schedule a Parent-Teacher Interview on Edsby?   

To learn how, watch this online video tutorial:  

School Cash ONLINE

How do I register for School Cash ONLINE?

Obtain your children's York Region District School Board student number from the school office and follow the steps attached to register.

School Cash Online Registration Instructions (6).pdfSchool Cash Online Registration Instructions (6).pdf


How do I use Interac for School Cash ONLINE purchases?

If you are having difficulties using Interac, please refer to the following instructions paying close attention to step #5.  Successful transactions will be followed up with an email receipt.

Interac instructions for SCO.pdf 


Medical Forms

Please find all necessary medical forms on our Board Website using the link below;


YRDSB Medical Forms

Anaphylaxis Health Care Plan

Asthma Health Care Plan

Type 1 Diabetes Health Care Plan

Epilepsy (Seizure Disorders) Health Care Plan

Staff Administration of Medication

Self Administration of Medication



Student Accident Insurance

Kids Plus™ Accident Insurance

YRDSB has made arrangements for families to voluntarily purchase student accident insurance through the Kids Plus™ Accident Insurance program, underwritten by Industrial Alliance Insurance and Financial Services Inc. (iA Financial Group).

Kids Plus™ Accident Insurance offers protection against the unexpected costs of injury from accidents, and is especially valuable for families who:

do not have medical or dental plans,

have limited plans, as it may help supplement health and dental benefits, or

have active children who enjoy sports and outdoor activities.

For complete plan details, please visit

Answers to Frequently Asked Bussing Questions

Where do I find bus information regarding:

  • eligibility
  • routes, stop locations, times
  • late bus reports
  • inclement weather cancellations
  • registering a complaint

Please visit the Student Transportation Services website at

Whom do I contact regarding bus route issues?

Contact Student Transportation Services of York Region for issues related to route design at 905 713 2535.

Can my child ride the bus to another student's home after school?

No.  Firstly, only students eligible for bussing are permitted to ride the bus and secondly, students are only permitted to ride the bus assigned to their route and access their assigned stop.

What happens if a parent/guardian of a student in Kindergarten or grade 1 are not at the bus stop?

Parents should make alternate arrangements if they are unable to meet their child at the bus stop, if not, the child will be returned to the school.

School Photo Company


We use EDGE Imaging.  Their website to order photos is and general information website is:



What is Fifth Disease?

We received a letter from the school informing us that students have Fifth Disease.  Where can I get more information? See attached fact sheet from the York Region Health Department. York Region Health Fifth.pdfYork Region Health Fifth.pdf

How Do I Prevent Lice (Pediculosis)

Please see the attached document about how to prevent lice: SD-preventionofpediculosis.pdfSD-preventionofpediculosis.pdf

Please go to to find information from the Canadian Pediatric Society about the identification, treatment and prevention of head lice. 

Can students watch Sporting Events after school?

When we have an after school sporting event we remind parents that students can only stay to watch if they have parent supervision.  We do not have teacher supervision at these events – the teachers who are present are coaching and refereeing and they are not responsible for the spectators.  Thank you for your support.   

What is required to notify the school of an extended absence?

If your child will be absent from school for 15 consecutive school days parents must complete the Notification of Expected Return to School form and submit it to the school office.  

 Notification of Absence Letter.pdfNotification of Absence Letter.pdf

I received a call from the school.  Who called me?

Phone calls received from the school could be made by any number of staff members from any room in the building.  Please listen to the message before calling the school back, so that the office staff can assist you by putting you in touch with the person who called.

What time are school doors locked?

All entry doors will be locked at 9:15 a.m. and will remain locked throughout the day and evening . Parents, visitors and school staff will need to ring the doorbell located by the front entry doors and identify themselves to the office staff before being allowed entrance to the building.  Parents, we recommend that your child has everything they need for the day (lunch, change of clothing, shoes, boots, warm clothes, homework, agendas, et cetera) to prevent waiting to be buzzed in if office staff are unavailable.  Only the parents of Le Club children will be able to access the school after 4:30 p.m.



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60 Wellington Street West, Aurora, ON. L4G 3H2