Hotlines

Resource

Description

Contact

Community Crisis Response Service

Speak with a crisis worker 24/7, anytime you need. The crisis worker will provide an immediate telephone response in a variety of situations, such as if you are feeling depressed, distressed, lonely, anxious, scared, angry, or are worried that you have nowhere to go.

1-855-310-COPE (2673)

www.yssn.ca/310-COPE​

Drug and Alcohol Helpline

Provides information about drug and alcohol addiction services in Ontario via phone, email, or webchat. Available 24/7.

Free and confidential.

1-866-531-2600

Click here to engage in live chat or to send an email

Kids Help Phone

Free, anonymous, confidential phone counseling from trained and qualified professionals. Services students 20 years old and younger 24/7.

1-800-668-6868

Live chat (6p.m. - 2a.m., Wed. - Sun.)

Mental Health Helpline

Provides information about mental health services in Ontario via phone, email, or webchat. Available 24/7.

Free and confidential.

1-866-531-2600

Click here to engage in live chat or to send an email

Naseeha Muslim Youth Helpline

Free peer to peer counseling that is anonymous and confidential for the client.

1-866-627-3342 (6-9p.m., Mon. to Fri.)

Live chat (6-9p.m., Mon. to Fri.)

Ontario Problem Gambling Helpline

Provides information about problem gambling services in Ontario via phone, email, or webchat. Available 24/7.

Free and confidential.

1-866-230-3505

Click here to engage in live chat or to send an email

Telehealth Ontario

Get 24/7 fast, free, and confidential medical advice from a registered nurse.

1-866-797-0000

York Rainbow Support Line

Provides information, referral, and support for LGBTTQ group members.

1-888-967-5542

Health and Well-being

Resource

Description

Contact

Addiction Services of York Region

“We are a non-profit agency that supports change in lives of individuals, their families, and communities related to substance use and gambling.”

To begin, contact an Intake Coordinator:

905-841-7007 ext. 322

Blue Doors Shelters

Blue Door Shelters is a non-profit organization located in York Region. We provide safe, supportive shelter and services for people who are homeless or at risk of becoming homeless. Founded in 1982, we operate three, no-fee, emergency shelters for families, men and youth.

905-898-1015

Blue Hills: Child and Family Centre

Helps individuals and families access appropriate services.

Services are offered in the community, in family homes, and on-site at Blue Hills; developed to meet the needs of York Region families where their child (ren) or youth is experiencing significant emotional, social, psychological or behavioural problems at home, in school environment, and or in the community, including intensive and/or chronic mental health issues.

Services are voluntary, confidential, and free.

To begin, contact an Intake Coordinator:

905-773-4323

bluehills@bluehillscentre.ca

Call/email will be returned within 2 business days.

Chinese Family Services of Ontario

A non-profit, accredited professional counselling, family services, and settlement agency with a focus on Chinese Canadians. They offer both linguistically and culturally sensitive services to individuals and families in need of individual and family counselling. There is usually a 8 week waiting period.

Services are mostly at no cost to the client.

24/7 Free Hotline: 
(416) 979 5898 

Contact an Intake Worker:

416-979-8299

Visit the website for more info.

Evergreen

Provides free support to people of all ages living with a life-threatening illness or managing grief while respecting their culture, faith, and language.

416-499-2185

www.evgcares.org

Help Overcome Psychosis Early (H.O.P.E.) 

An early psychosis intervention program offered throughout York Region and South Simcoe. The H.O.P.E. team offers specialized services for individuals aged 16 – 35 who are experiencing psychosis for the first time.

To make a self-referral, call 905-841-3977 or

1-866-208-5509 ext. 3321

Kin

ark Child and Family Services

Identified by the government of Ontario as the Lead Agency for child and youth mental health in the York Region area.

Offers a full range of assessment and treatment services, including individual, family and group counseling. Service is provided by an team of clinicians to children and youth with complex needs and their families. Services are provided to clients in the most appropriate environment to best meet their needs, including Kinark offices, in-home, in the community, or in schools.

Services are free.

To begin, contact an Central Intake:

1-888-454-6275

Visit the website for more information

MOBYSS

(Mobile York 

South Simcoe)

MOBYSS is a mobile service vehicle that travels around York Region and South Simcoe to provide confidential health care in a safe, non-judgmental environment. Services are free and appointments are not required.

The team includes health care from a Nurse Practitioner, specialized youth mental health worker, and peer support specialist. 

www.mobyss.ca

Sexual Health Clinics

Information, resources, examinations, immunizations, and counseling. Services are offered at no cost and a health card is not needed for access.

Visit the website for more information

“what’s up” Walk-in Clinic

A free mental health counseling service for infants, children, youth, and their families to help with issues like depression, bullying, sexual identity, behavioural concerns, and anything else that’s on your mind.

No fees, health care, or appointment required.

1200 Markham Road, Scarborough (corner of Ellesmere and Markham)

416-438-3697

Women’s Support Network of York Region

Provides free, nonjudgmental, and confidential services to anyone who has experienced any form of sexual violence at some point in their lifetime.

24/7 Free Crisis Line:

1-800-263-6734

Self-refer for counseling at 905-895-3646

Visit the website for more info.

Justice System and Legal Aid

Resource

Description

Contact

Teen Legal Help Line

The Teen Legal Helpline is free, confidential, and powered by lawyers who care. You can ask questions online and receive free legal advice.

www.teenlegalhelpline.org​

Mental Health and Justice Program

Provides support and advocacy to individuals who have a mental illness and are involved in the criminal justice system.

To make a self-referral, call 905-841-3977 or

1-866-208-5509 ext. 3321

Visit the website for more info.